Structural damage caused by unsuitable base construction will invalidate your warranty. Please ensure your base has suitable drainage. The spa must not be sited on bare earth or grass, as there is a risk of settling or subsidence. Whatever base area is chosen, it must be of suitable load bearing capacity. The base can be either a 100mm concrete slab or suitably strengthened (at least 400mm centred bearers) timber decking or existing patio area assuming it has suitable foundations of hardcore as opposed to sand. Refer to the brochure for the exact size, then add 60cm around either edge and the back to allow for maintenance, access and cover lifter. The required dimensions for your base will depend on the hot tub model. Your spa must be sited on a solid, flat, level base. We’ll determine this during the site survey. In some instances, where due to limited access, YOU will need to hire a HIAB or crane for the hot tub to be lifted into your garden. We will also need a turning circle around any corners. We look to find an entry point that is ideally one metre wide with a 2-metre clearance around it. When the site survey is complete you will then be given a date and time for installation. This allows us to review the access the installation engineers will have to work with. To ensure that your property is ready and prepared for hot tub installation, a full site survey can be carried out by one of our engineers.
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